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Frequently asked questions

Questions and answers by category. Choose a category so you would read questions and answers we prepared for you. Most of the important answers are available on this page. If you don't find the answer to your question, feel free to contact us!


General questions

How to install the system on my computer?

The system is not meant to be installed on your personal computer. The system is in the Cloud and you can access it from any device which has the access to Internet; computer, tablet, smartphone and other devices.

When can I start using the system?

You can start using the system as soon as your done with the ordering process. After the successful registration, you will receive and e-mail with the access data and further instructions for working in the system.

How to personalize the system?

System is being personalized through your user interface. You can personalize your personal data, social network data, change the logo on the system FrontPage, change the logo at the header of documents you print in PDF format and set your own design of membership cards.

Is the system compatible with cards?

System is adjusted for work with any kind of membership cards and passes, those with a simple membership number, those with barcodes, magnetic stripe cards or contactless cards. Also, you may download the member's image directly from a web camera, tablet camera or a smartphone!


What's the systems purpose?

To whom it is made for?

The system might be used for all those who have a require registering their own membership. It is adjustable to almost every requirement, therefore, apart from associations, it may be used by other organizations, alliances, companies, sport and other clubs.

What's the systems purpose?

System for registering members primarily serves for legal and quality keeping track of your membership and in order for it to satisfy all you needs, in agreement with you we will adjust it exactly the way you want it to.

What are the possibilities of this system?

Apart from keeping track of the members' status (are they active or not) system allows you to save files such as access card, ID copy, passport, medical documents and other files. There is an option in the system for taking notes of each member. It also allows you to see the members' list according to various criteria, membership card, passes.

Can the system be upgraded according to my needs?

There are add-ons which can be installed upon your request, such as add-on for printing out HUB payment slips and addition for sending texts directly from the system. It is also possible to adjust the system to your requirements, such as adding additional fields.


What s the price of this system?

SSystem up to 500 members

The price of the system for up to 500 members is 1.70 Eur per month (20,00 Eur per year). The system can be used by more users on various devices!

System up to 700 members

The price of the system up to 700 members is 2,70 Eur per month (32,00 Eur per year). The system can be used by more users on various devices!

System up to 1000 members

The price of the system up to 1000 members is 3,30 Eur per month (39,00 Eur per year). The system can be used by more users on various devices!

System with unlimited number of members

The price of the system with unlimited number of members is 3,90 Eur per month (47,00 Eur per year). The system can be used by more users on various devices!

What are the ways of paying for the system.

The system may be paid by making a payment to Giro account (Varies by country), by payment through Western Union (Varies by country), by credit or debit card (Pay Pal) for all countries.

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